General Travel News

DTCM Complaint System ISO Certified

Dubai Department of Tourism and Commerce Marketing (DTCM) announced that its customer complaints handling system, which was first introduced in 2000, is now ISO certified (1002:1004).  DTCM is the second governmental organization in Dubai to receive this recognition for managing complaints. 

A representative Lloyd’s Register Quality Assurance gave the certification to DTCM Director General, Mr. Khalid A bin Sulayem at the DTCM head office.  The DTCM complaint system is now part of the Dubai eGovernment’s eLink system connecting various government departments.  Customers may initiate a complaint by sending an email to ecomplaints@dubaitourism.ae , info@dubaitourism.ae, calling the toll free number 800 7090, or visiting the DTCM head office, or Visitors Information Bureau at six different locations.
 

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This green lung of the bustling city of Beirut is a popular place among the residents. Children have a good time playing here. Bikes are available for hire and kids can also skate on the paved tracks. Numerous vendors roam around selling drinks and snacks. This garden is also popular with walkers, joggers and elderly citizens who enjoy the shade of the trees, some of which are hundreds of year...

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Nairobi, Kenya

Children will enjoy every aspect of this child centric tour. One could avoid the city sightseeing and spend more time at the Nairobi National Park. They will just love the Giraffe Centre where they can come really close to the huge Rothschild Giraffes and actually feed them. The Animal Orphanage at the entrance of the National Park is a place all children enjoy. Orphaned wildlife is looked after h...

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