General Travel News
DTCM Complaint System ISO Certified
Dubai Department of Tourism and Commerce Marketing (DTCM) announced that its customer complaints handling system, which was first introduced in 2000, is now ISO certified (1002:1004). DTCM is the second governmental organization in Dubai to receive this recognition for managing complaints.
A representative Lloyd’s Register Quality Assurance gave the certification to DTCM Director General, Mr. Khalid A bin Sulayem at the DTCM head office. The DTCM complaint system is now part of the Dubai eGovernment’s eLink system connecting various government departments. Customers may initiate a complaint by sending an email to ecomplaints@dubaitourism.ae , info@dubaitourism.ae, calling the toll free number 800 7090, or visiting the DTCM head office, or Visitors Information Bureau at six different locations.
More General Travel News
Latest Travel News
Featured Sights To See
Sanayeh Public Garden- René Moawad Garden
Beirut, Lebanon
This green lung of the bustling city of Beirut is a popular place among the residents. Children have a good time playing here. Bikes are available for hire and kids can also skate on the paved tracks. Numerous vendors roam around selling drinks and snacks. This garden is also popular with walkers, joggers and elderly citizens who enjoy the shade of the trees, some of which are hundreds of year...
Weaponry Museum
Doha, Qatar
This is one of Doha’s most interesting museums. The collection of weapons and arms is extremely impressive and some of the exhibits truly stunning reflective of expert craftsmanship. The main attraction is the famed Lawrence of Arabia’s dagger. Other pieces comprise of silver and gold daggers and swords some of which date back to the 1500s. Timings: Daily except Saturdays from 9 A.M- 12 ...
What to do with Children in Tow
Nairobi, Kenya
Children will enjoy every aspect of this child centric tour. One could avoid the city sightseeing and spend more time at the Nairobi National Park. They will just love the Giraffe Centre where they can come really close to the huge Rothschild Giraffes and actually feed them. The Animal Orphanage at the entrance of the National Park is a place all children enjoy. Orphaned wildlife is looked after h...
What to do with Children in Tow
Karachi, Pakistan
Karachi has a lot to offer children of all ages. A simple roam in the lanes of the neighborhood you are staying in would prove to be a delight. Karachi is a very happening city, and watching the citizens go about their daily lives is a very interesting activity.Cricket matches are played by children on the streets every evening, and the players would gladly accept a foreign teammate. Every neighbo...