General Travel News

Air Miles Launches Interactive Voice Response

The world’s leading multi-participant loyalty programme, Air Miles, has launched its Interactive Voice Response, or IVR. The system will provide its members with 24 hours service, 365 days a year, and has proven to be a very effective way of handing high volumes of calls and improving customer service in businesses around the world.  IVR will provide customers more personalized service by identifying each caller and it offers a range of self service options, allowing the caller to initiate instant transactions.

“Members will be able to select their preferred language, update their personal details, request information via email, redeem rewards or obtain instant account and balance updates” according to Fouad El-Qassem, Loyalty Services Director, Air Miles Middle  East.  El-Qassem said previously these services required a live agent and were less instantaneous.
 

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Houston Museum of Natural Science

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The Houston Museum of Natural Science is located in Hermann Park and hosts over 2 million visitors a year.  It has four floors of natural science halls and exhibits, a planetarium, butterfly center and IMAX theatre.  Throughout the year, the museum hosts numerous special events and exhibits. Address: 5401 Caroline Street, Museum District Tel: (713) 942 8000. Website: www.hmn...

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Address: located within Hasht Behisht complex. A small public park that is full of avid chess players, leisure walkers, and chatty locals on evenings, providing an ideal space for intermingling with the locals, or just watching casual life in Isfahan roll along. The park contains colorful verities of local flowering shrubs and soothing bodies of water, and is a very relaxing experience after a ...

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Christiania

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Château de Vincennes

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