Virgin Australia’s cabin staff will be taking part in an etiquette program branded Elevate to improve their posture, language, and knowledge of wine and food.
The crew have also been asked to stop calling passengers “mate” unless the individual customer has specifically requested it in documented form as a member of the airline’s frequent flyers program.
According to the Sunday Telegraph, one flight attendant revealed that the course was about modifiying the staff’s sexualized image, “they want us to get away from that ‘sex’ look that’s been attached to the company,” she said.
Virgin Australia is aggressively looking to attract business passengers away from rival Qantas. Other changes, such as dropping business fares by 25 percent were announced yesterday by Virgin’s Australia’s CEO John Borghetti.
Virgin’s airport lounges are also going through a makeover. At Melbourne airport, the pool table has been replaced with baristas and a buffet designed by Sydney celebrity chef Luke Mangan.
This is not the first time a Virgin airline has put in place a training program aimed at improving crew-passenger relations.
Earlier this year it was reported that Virgin Atlantic had hired a “whispering coach” to teach business class crew to talk at a volume of between twenty and thirty decibels.
Virgin Australia, established in 2000, is the second largest airline in the country in terms of passenger numbers.
Address: 10 km outside Sana'a Tickets: YER 500 A green valley, a rural setting, open pastures, a rocky cliff, on top of which sits a large palatial complex – welcome to the Wadi al-Dahr, a heavenly retreat far from the maddening crowds of city life. The valley houses the Dar al-Hajjah, a palace built in 1935 for Yahya, the last Imam, which displays the epitome of centuries old construction ...
Originally a colonial style coffee house owned by Bolivar’s family more than two centuries ago, La Estancia is currently a small but attractive museum nestled between splendid gardens. The museum contains some striking works of modern art – photography, 3D animations, graphics arts, industrial technology design, all inside rooms with traditional hacienda décor and illumination. The museum ...
Another iconic gallery with a variety of artistic work on display. Ideal for art fans in particular and general visitors alike. It provides a glimpse into today's most modern and contemporary art pieces from the local and international market. Calle de la Libertad 22, Chueca Tel: +34 91 531 4365 Timings: Tue-Fri 11:00 - 14:00 & 17:00 - 20:30, Mon & Sat 11:00 - 14:00 ...
has paintings done on leveled rock of Sassanid kings and Qajar Shahs. ...