Airline

Saudi Arabian Airlines Cuts Operating Costs 30%

Saudi Arabian Airlines cut operating costs 30% by upgrading its four contact centers in Madinah, Jeddah, Damman, and Riyadh with IP telephony and contact center solutions.  IT Vice President for Saudi Airlines, Dr. Omar Abdullah Al-Jeffri, said the new Unified Communications technology implemented includes IP telephony applications and Modular Messaging for 1,200 in 15 sites throughout the Kingdom.  
The solutions were programmed by Avaya, a leading international provider of business communication applications and services.  Dr. Jefri explained the centralized Call Management System in one room in Jeddah allows the contact centers in all four locations to be monitored. In addition, any of the call centers can be managed from any of the locations across the network.  He said Avaya's solution has allowed them to lower operating costs, decrease network fees, and increase transparency across the network.  
 

More Airline
Big jump in international passengers for Saudi Airlines
flydubai will fly to Tashkent from 11 March 2019
New Istanbul airport starts operations
Latest Travel News
Jazeera Airways launches flights to Kara...
Emirates expecting over 500,000 arrivals...
Kazakhstan's new tourist attraction - fa...
Featured Sights To See
Rustem Pasha Mosque

Rustem Pasha Mosque

Istanbul, Turkey

The Rustem Pasha Mosque was designed by famed architect Mimam Sinan and built between 1561 and 1563.  It's namesake was Grand Vizier Rustem Pasha, a son-in-law of Suleiman the Magnificent.  The mosque is relatively small, paling in comparison to the Blue Mosque and Hagia Sophia.  Since Pasha was only the Grand Vizier, he could not build anything that would come close to surpassing t...

St Vitus Cathedral

St Vitus Cathedral

Prague, Czech Republic

If you must see one part of Prague Castle then make it St Vitus Cathedral. Its construction began in 1344 and despite it is very Gothic in appearance it was only completed in 1929. Passing through the Golden Gate doorway adorned with its 14th century Mosaic of the Last Judgement, you’ll be given a brochure of highlights to visit. One of these is the view of Prague from the 96m tall Great Tower and...

St. Basil's Cathedral

St. Basil's Cathedral

Moscow, Russia

This was built in the 1500s to commemorate Russia's victory over the Mongol Tartars in 1555. Popular belief holds that Ivan the Terrible had the architect's eyes plucked out to prevent him from making anything grander than this.    Timings: Wednesday- Monday 11 AM- 5 PM  Address: Red Square  Admission:  Adults: $3.5; $8 [admission to cathedral and museum] &nb...

English Garden

English Garden

Munich, Germany

These gardens date back to 1789. Englischer Garten or the English Garden begins at the very center of Munich and continues north for 5 kilometers. The park is divided into two distinct sections and has the river Isar running through it. Here you can see all kinds of activities taking place, including joggers, cyclists, strollers, skateboard and roller blades, horse riders and even surfboarders tak...