Airline

Saudi Arabian Airlines Cuts Operating Costs 30%

Saudi Arabian Airlines cut operating costs 30% by upgrading its four contact centers in Madinah, Jeddah, Damman, and Riyadh with IP telephony and contact center solutions.  IT Vice President for Saudi Airlines, Dr. Omar Abdullah Al-Jeffri, said the new Unified Communications technology implemented includes IP telephony applications and Modular Messaging for 1,200 in 15 sites throughout the Kingdom.  
The solutions were programmed by Avaya, a leading international provider of business communication applications and services.  Dr. Jefri explained the centralized Call Management System in one room in Jeddah allows the contact centers in all four locations to be monitored. In addition, any of the call centers can be managed from any of the locations across the network.  He said Avaya's solution has allowed them to lower operating costs, decrease network fees, and increase transparency across the network.  
 

More Airline
Big jump in international passengers for Saudi Airlines
flydubai will fly to Tashkent from 11 March 2019
New Istanbul airport starts operations
Latest Travel News
Jazeera Airways launches flights to Kara...
Emirates expecting over 500,000 arrivals...
Kazakhstan's new tourist attraction - fa...
Featured Sights To See
Madinah Dates Company/Dates Market

Madinah Dates Company/Dates Market

Madinah, Saudi Arabia

The Madinah Dates Company and the Dates Market offer varieties of dates from chocolate flavored and almond filled to the traditional khajji. These dates are a major attraction for foreign nationals since dates of Madinah are famous worldwide for their supreme taste and quality. The Dates Company has an on-premise factory and offers more expensive dates than the ones offered by the Dates Market. ...

Museum of Brisbane

Museum of Brisbane

Brisbane, Australia

Located on the ground floor of City Hall, this museum is broken into two wings: one half charts the city’s historical journey. The Memory Theatre shows a continuous film of Brisbanites of various backgrounds, each giving their historical, creative and social take on the city. The other half of the museum showcases artworks, crafts and photography by local and international artists. Phone: 340...

Spice Souk

Spice Souk

Dubai, United Arab Emirates

Located next door to the Gold Souk, the Spice Souk is an aromatic delight.  An amazing variety of spices is available here.  It’s a must visit if you want to soak in the essence of Arabia.  The narrow alleyways may seem a little daunting at first, but don’t give up – everyone here is friendly and helpful without being too pushy.  If and when you buy something, remember that just about everything i...

St Paul's Cathedral

St Paul's Cathedral

London, United Kingdom

The fifth and current iteration of St. Paul’s Cathedral was consecrated in 1708, but the diocese of St. Paul’s has been in existence since 604AD.  After the Great Fire of 1666, the decision was made to rebuild the cathedral from scratch rather than trying to restore the severely damaged Gothic version.  The new design, by architect Sir Christopher Wren, was a Greek cross in the Baroque R...