Airline

Ethos Report Ranks Emirates Tops In Service Quality

A recent survey of seven airlines operating long haul flights was conducted by the customer service consultancy firm Ethos Consultancy.  Their report ranked Emirates Airlines as number one for service quality, followed by Abu Dhabi based Etihad Airways.  Both firms bested rivals British Airways, Air France, and Qatar Airways.  The study reviewed all aspects of the customer service experience from flight booking to check-in, baggage drop, boarding, plane conditions, in flight services including food and beverage and entertainment, disembarkation, and final baggage claim.

Emirates Airline had an overall score of 92.3 percent, followed by Etihad Airways at 91.5 percent, then Swiss Air (86.6 percent), British Airways (84.3%), Virgin Atlantic (79.8%),  Air France (72.3%), and Qatar Airways with 71.5%.   Criterion for inclusion in the survey required departure and return from either Abu Dhabi or Dubai in economy class, with flights of no less than six hours.
 

More Airline
Big jump in international passengers for Saudi Airlines
flydubai will fly to Tashkent from 11 March 2019
New Istanbul airport starts operations
Latest Travel News
Jazeera Airways launches flights to Kara...
Emirates expecting over 500,000 arrivals...
Kazakhstan's new tourist attraction - fa...
Featured Sights To See
Jüdisches museum (The Jewish Museum)

Jüdisches museum (The Jewish Museum)

Berlin, Germany

This eye-opening collection of artefacts are a must-see for visitors who want to know the real past of Jews in Germany. Items from over 2000 years ago are displayed. Although the holocaust is only a small section of the museum, its presence pervades the entire place. Website: www.jmberlin.de Lindenstrasse 9-14, Telephone: 25993300.  ...

Western Suburbs

Western Suburbs

Stockholm, Sweden

The western suburbs of the city, Västerort, are home to the Bromma Airport, and Kista which is the Swedish center for information technology and contains the tallest office building of the country, the Kista Science Tower, and a shopping mall, the Kistagallerian. It is also home to one of the first planned suburbs in the continent, known as Vällingby. ...

Roman Arch

Roman Arch

Damascus, Syria

The Roman Arch is located amidst the Christian quarters. This originally consisted of three arches of which only one remains at the entrance of the Christian quarters. Numerous Christian sects now reside here. Timings: Daily, throughout the day Admission: Free Address; Christian quarters, Old City Tel: none  ...

Constitution Hill Museum

Constitution Hill Museum

Johannesburg, South Africa

The newest museum to open in Jo'burg, the Constitution Hill Museum, is on the site of an infamous old prison complex known as Number Four. Closed off in 1983, it was home to some 2000 or 3000 black prisoners, most of which were arrested because they did not carry their pass books with them, and were kept in appalling conditions. Nelson Mandela and Mahatma Gandhi have also spent some time in this ...